- The One-Line offers phone, text, and chat service 7 days a week, from 9:00 am to 9:00 pm.
- We take your privacy seriously. Information discussed through the One-Line text/chat is confidential within the One-Line service and will not be shared without your written permission except in the following situations:
- If an individual is at risk of suicide.
- If an individual is at risk to harm others.
- If a child has or is experiencing abuse or is at risk of abuse.
- If required by law.
- There will be a record of your chat; however, it will be kept completely secure and confidential.
- We work to provide accurate referral information using Inform Alberta. Ensuring that this information is current and accurate is the responsibility of Inform Alberta.
- By using our service you agree to the following:
- Individuals responding to your test/chat will be treated with respect and comments of disrespect or discrimination will not be tolerated.
- You will do your best to be responsive and present in the chat, if you are unresponsive the chat may be ended.
- When your carrier’s standard messaging rates apply, you are responsible for all charges.
- The One-line is not liable for any delayed or lost texts/chat messages.
Accounts, Passwords and Security
Certain features or services offered on or through the Site may require you to open an Account (including setting up a User ID and Password). You are entirely responsible for maintaining the confidentiality of the information you hold for your account, including your password, and for any and all activity that occurs under your account as a result of your failing to keep this information secure and confidential. You agree to notify AASAS immediately of any unauthorized use of your account or password, or any other breach of security. You may be held liable for losses incurred by AASAS or any other user of or visitor to the Site due to someone else using your User ID, Password or Account as a result of your failing to keep your account information secure and confidential.
You may not use anyone else’s User ID, Password or Account at any time without the express permission and consent of the holder of that User ID, Password or Account. AASAS cannot and will not be liable for any loss or damage arising from your failure to comply with these obligations.
Links to Other Sites and to the AASAS Site
This Site may contain links to other independent third-party Web sites (“Linked Sites”). These Linked Sites are provided solely as a convenience to our visitors. Such Linked Sites are not under AASAS’s control, and AASAS is not responsible for and does not endorse the content of such Linked Sites, including any information or materials contained on such Linked Sites. You will need to make your own independent judgment regarding your interaction with these Linked Sites.
AASAS DOES NOT PROMISE THAT THE SITE OR ANY CONTENT, SERVICE OR FEATURE OF THE SITE WILL BE ERROR-FREE OR UNINTERRUPTED, OR THAT ANY DEFECTS WILL BE CORRECTED, OR THAT YOUR USE OF THE SITE WILL PROVIDE SPECIFIC RESULTS. THE SITE AND ITS CONTENT ARE DELIVERED ON AN “AS-IS” AND “AS-AVAILABLE” BASIS. ALL INFORMATION PROVIDED ON THE SITE IS SUBJECT TO CHANGE WITHOUT NOTICE. AASAS CANNOT ENSURE THAT ANY FILES OR OTHER DATA YOU DOWNLOAD FROM THE SITE WILL BE FREE OF VIRUSES OR CONTAMINATION OR DESTRUCTIVE FEATURES. AASAS DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTIES OF ACCURACY, NON-INFRINGEMENT, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. AASAS DISCLAIMS ANY AND ALL LIABILITY FOR THE ACTS, OMISSIONS AND CONDUCT OF ANY THIRD PARTIES IN CONNECTION WITH OR RELATED TO YOUR USE OF THE SITE AND/OR ANY AASAS SERVICES. YOU ASSUME TOTAL RESPONSIBILITY FOR YOUR USE OF THE SITE AND ANY LINKED SITES. YOUR SOLE REMEDY AGAINST AASAS FOR DISSATISFACTION WITH THE SITE OR ANY CONTENT IS TO STOP USING THE SITE OR ANY SUCH CONTENT. THIS LIMITATION OF RELIEF IS A PART OF THE BARGAIN BETWEEN THE PARTIES.
The above disclaimer applies to any damages, liability or injuries caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction of or unauthorized access to, alteration of, or use, whether for breach of contract, tort, negligence or any other cause of action.
AASAS reserves the right to do any of the following, at any time, without notice: (1) to modify, suspend or terminate operation of or access to the Site, or any portion of the Site, for any reason; (2) to modify or change the Site, or any portion of the Site, and any applicable policies or terms; and (3) to interrupt the operation of the Site, or any portion of the Site, as necessary to perform routine or non-routine maintenance, error correction, or other changes.
Limitation of Liability
Except where prohibited by law, in no event will AASAS be liable to you for any indirect, consequential, exemplary, incidental or punitive damages, including lost profits, even if AASAS has been advised of the possibility of such damages.
You agree to indemnify and hold AASAS, its officers, directors, shareholders, predecessors, successors in interest, employees, agents, subsidiaries and affiliates, harmless from any demands, loss, liability, claims or expenses (including attorneys’ fees), made against AASAS by any third party due to or arising out of or in connection with your use of the Site.
AASAS may disclose any information we have about you (including your identity) if we determine that such disclosure is necessary in connection with any investigation or complaint regarding your use of the Site, or to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) AASAS’s rights or property, or the rights or property of visitors to or users of the Site, including AASAS’s customers. AASAS reserves the right at all times to disclose any information that AASAS deems necessary to comply with any applicable law, regulation, legal process or governmental request. AASAS also may disclose your information when AASAS determines that applicable law requires or permits such disclosure, including exchanging information with other companies and organizations for fraud protection purposes.
You agree that AASAS may, in its sole discretion and without prior notice, terminate your access to the Site, for cause, which includes (but is not limited to) (1) requests by law enforcement or other government agencies, (2) a request by you (self-initiated account deletions), (3) discontinuance or material modification of the Site or any service offered on or through the Site, or (4) unexpected technical issues or problems.
Governing Law; Dispute Resolution
Void Where Prohibited
AASAS administers and operates the www.aasas.ca site from a location in Canada; other AASAS sites may be administered and operated from various locations outside Canada. AASAS reserves the right to limit, at its sole discretion, the provision and quantity of any feature, product or service to any person or geographic area. Any offer for any feature, product or service made on the Site is void where prohibited. If you choose to access the Site from outside Canada, you do so on your own initiative and you are solely responsible for complying with applicable local laws.
You may not use or export or re-export any Content or any copy or adaptation of such Content, or any product or service offered on the Site, in violation of any applicable laws or regulations, including without limitation Canadian export laws and regulations.
Feedback and Information
Any feedback or information you provide at or through this Site shall be deemed to be non- confidential. AASAS shall be free to use such information on an unrestricted basis.
Last updated: July 12, 2015
The information contained in this website is subject to change without notice. © Association of Alberta Sexual Assault Services 2000-2021. All rights reserved.